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Post by playitfair on Feb 3, 2014 17:41:19 GMT
Delorean, I think you will be pleasantly surprised this year. I think the young kids were the main players for Cork last year. They will be better this year, where that leaves them will probably be an AI S/F or Final. Maybe need another free scoring forward.
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Post by glengael on Feb 10, 2014 9:46:04 GMT
On the subject of tickets, the GAA seems to be moving away from cash at the turnstiles.
Buy them on line or in the certain supermarket (presuming you're lucky enough to have either convenient) or queue to buy them on the day and join a 2nd queue to get in.
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Post by sullyschoice on Feb 10, 2014 16:26:38 GMT
Did you have to buy a ticket yesterday in Killarney. Can you not just scan your season ticket anymore.
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Jigz84
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Post by Jigz84 on Feb 10, 2014 16:36:37 GMT
Did you have to buy a ticket yesterday in Killarney. Can you not just scan your season ticket anymore. Season tickets were scanned as per usual yesterday. |
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Post by glengael on Feb 11, 2014 20:21:14 GMT
if you're not a season ticket holder ( I am not) and didn't buy in Supervalu or on-line, you queue to buy a ticket from Ticket van and then queue at turnstiles to have said ticket scanned and get in.
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Post by sullyschoice on Feb 12, 2014 0:01:28 GMT
I am sure it has something to do with keeping the cash handling exposure to a minimum, but queuing twice is quite annoying. Can you use credit cards to buy your ticket from the van? No turnstiles would be rigged up for that I'm sure.
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Post by buck02 on Feb 12, 2014 9:29:39 GMT
I am sure it has something to do with keeping the cash handling exposure to a minimum, but queuing twice is quite annoying. Can you use credit cards to buy your ticket from the van? No turnstiles would be rigged up for that I'm sure. In fairness it was well advertised that you could buy the tickets for €10 in supervalu and from the county board shop. I'm not sure if the ticket van has credit card machines, but its doubtful there would be much of a demand to pay by card in Killarney the last day. |
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Post by glengael on Feb 12, 2014 9:51:46 GMT
I'm not saying that it wasn't well advertised Buck.
But not everywhere has Supervalu shops and not everyone has reliable internet access and printers or lives convenient to Killarney Outlet Centre. Some of us travel long distances to Kerry League matches and may not know whether we can make the trip til quite near the time, depending on work, family etc. It was convenient to be able to just turn up, pay the going rate at the turnstile and get in. Its different with Championship as you now expect 95% of games are buy-ticket-in-advance.
I don't know if the ticket van has facilities for credit cards. I'm a cash purchaser where possible and so were all the people whom I spoke to outside the ground.
Of course it has to do with reducing the cash being transacted at matches. I just think there could have been more of a discussion about it. Just a small thing.
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Jigz84
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Post by Jigz84 on Mar 11, 2014 22:40:31 GMT
Have any Season Ticket holders on here who were at the game last Sunday discovered that their attendance was not recorded? This problem only ever seems to crop up for the home games.
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Post by sullyschoice on Mar 11, 2014 22:54:30 GMT
I didn't check my attendance record yet but last year I had to email them and get the record straight. It will probably get sorted in time anyway, but no harm just checking. It would be terrible to miss out on your ticket when we get to the third Sunday in September.
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Post by ballybunion on Mar 11, 2014 23:38:44 GMT
My attendance wasn't recorded either on Sunday last. I have 3 season tickets and 3 of us sat together, 2 tickets were marked attended and the ticket I used was marked not attended.I entered from the Lewis Road and my ticket was scanned by a young person Also my ticket for the Dublin/Kerry game was marked not attended.I have had problems with this scheme for the last 3 years attendance wise and with the 'earlybird' price rate. I think this will be my last year in this scheme,just plain shoddy service.
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Post by sullyschoice on Mar 11, 2014 23:46:53 GMT
The attendance thing usually sorts itself out, but I too have a serious problem with the early bird price. I think the earliest birds are taking one up the Swiss roll this year. The only reason I will keep it is for the convenience. It's not for the value anymore.
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Post by Mickmack on Mar 12, 2014 7:59:20 GMT
if you're not a season ticket holder ( I am not) and didn't buy in Supervalu or on-line, you queue to buy a ticket from Ticket van and then queue at turnstiles to have said ticket scanned and get in. Queuing is actually GOOD for us: How waiting in line helps to increase our sense of reward and improves financial discipline Standing in line can improve patience and help people manage their finances better according to scientists Study finds that if people think it is worth it, they are still prepared to wait in a queue It probably doesn’t feel that way when you’re standing behind ten others in the Post Office ... but forming an orderly queue is good for you. Those who know how to stand in line have more patience, make better financial decisions and experience a greater reward at the end of it. Scientists found that people who queue place a higher value on the goods they are waiting for. This, in turn, makes them more patient as they believe their purchase is worth it. The University of Chicago study found that even in an age of instant gratification, people will still wait in line for something they feel is worth waiting for. Scientists also found that if someone is given a choice of, for instance, taking $50 now or waiting weeks for $55 dollars, then they would pick the lower amount straight away. But if they were told that they would have to make that decision in the future, and were then made to wait weeks before actually making it, they would hang on longer to get the larger amount of money. The results of tests on three groups of volunteers is published in the current issue of the Journal of Organisational Behaviour and Human Decision Processes. But it also shows that, in theory, those who waited longer not only gained patience but ultimately made the better decision. Researcher Professor Ayelet Fishbach said: 'People tend to value things more in the present and discount their worth in the future. 'But my research suggests that making people wait to make a decision can improve their patience because the process of waiting makes the reward for waiting seem more valuable.' He added: 'When people wait, it makes them place a higher value on what they're waiting for, and that higher value makes them more patient. 'They see more value in what they are waiting for because of a process psychologists call self-perception-we learn what we want and prefer by assessing our own behaviour, much the same way we learn about others by observing how they behave.' Always a silver lining gleangael.....Mick  |
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Jigz84
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Post by Jigz84 on Mar 12, 2014 9:35:22 GMT
My attendance wasn't recorded either on Sunday last. I have 3 season tickets and 3 of us sat together, 2 tickets were marked attended and the ticket I used was marked not attended.I entered from the Lewis Road and my ticket was scanned by a young person Also my ticket for the Dublin/Kerry game was marked not attended.I have had problems with this scheme for the last 3 years attendance wise and with the 'earlybird' price rate. I think this will be my last year in this scheme,just plain shoddy service. I went through the same turnstile as you so Ballybunion, the lad wasn't scanning correctly it appears. |
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Post by glengael on Mar 12, 2014 10:38:55 GMT
if you're not a season ticket holder ( I am not) and didn't buy in Supervalu or on-line, you queue to buy a ticket from Ticket van and then queue at turnstiles to have said ticket scanned and get in. Queuing is actually GOOD for us: How waiting in line helps to increase our sense of reward and improves financial discipline Standing in line can improve patience and help people manage their finances better according to scientists Study finds that if people think it is worth it, they are still prepared to wait in a queue It probably doesn’t feel that way when you’re standing behind ten others in the Post Office ... but forming an orderly queue is good for you. Those who know how to stand in line have more patience, make better financial decisions and experience a greater reward at the end of it. Scientists found that people who queue place a higher value on the goods they are waiting for. This, in turn, makes them more patient as they believe their purchase is worth it. The University of Chicago study found that even in an age of instant gratification, people will still wait in line for something they feel is worth waiting for. Scientists also found that if someone is given a choice of, for instance, taking $50 now or waiting weeks for $55 dollars, then they would pick the lower amount straight away. But if they were told that they would have to make that decision in the future, and were then made to wait weeks before actually making it, they would hang on longer to get the larger amount of money. The results of tests on three groups of volunteers is published in the current issue of the Journal of Organisational Behaviour and Human Decision Processes. But it also shows that, in theory, those who waited longer not only gained patience but ultimately made the better decision. Researcher Professor Ayelet Fishbach said: 'People tend to value things more in the present and discount their worth in the future. 'But my research suggests that making people wait to make a decision can improve their patience because the process of waiting makes the reward for waiting seem more valuable.' He added: 'When people wait, it makes them place a higher value on what they're waiting for, and that higher value makes them more patient. 'They see more value in what they are waiting for because of a process psychologists call self-perception-we learn what we want and prefer by assessing our own behaviour, much the same way we learn about others by observing how they behave.' Always a silver lining gleangael.....Mick Ah thanks Mick. This article will be a great comfort to me as I stand in the cold in Tralee tonight! |
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Post by Kerry39 on Mar 20, 2014 23:28:54 GMT
We have 6 season tickets, and all were used for all games so far. However attendance record shows 0 out of 6 for the Derry game and 3 out of 6 for Mayo. I've been emailing the season ticket people for the past two weeks, but still without joy, instead I am getting sarcastic replies from them.
Just wondering whether others have had problems with these matches, and how ye got on with getting records updated since?
One worry I have is that the T&C's say you must email them within 10 days - I was outside of that for the Derry game.
Also anyone any ideas where / who I can take this up with assuming I continue getting the same sh1te from the season ticket people (seasonticket@gaa.ie)?
Cheers
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Post by sullyschoice on Mar 20, 2014 23:48:20 GMT
Any issues I had were resolved quickly once I contacted them. They were always very helpful. I wouldnt be too happy if I got a sarcastic response to an enquiry.
There seems to be quite a few discrepancies involving the grounds around the country. Maybe their portable scanners are problematic. Thats not an excuse in this day and age.
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Post by wayupnorth on Mar 21, 2014 0:43:21 GMT
Seems to have been a general problem for the Derry game. None of my three tickets credited and we went through the Stand entrance not Lewis Road. The site has the match taking place in Austin Stacks - could that be the cause of the problem as none of us went to Tralee! Perhaps the only thing to do is replay the match at Stacks and we will get a better result and our attendance recorded :-)
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Post by ballybunion on Mar 21, 2014 12:24:30 GMT
I have 3 season tickets and have had problems but most are now resolved following emails. I was surprised that somebody has received sarcastic replies from seasontickets.ie and I would follow that up but my replies from them have always been courteous and prompt. However I do regard them them as inept and delivering a shoddy service. Maybe you should mention your problems to your club county board delegate. I know that many members of the Kerry Supporters club have had lots of problems. To be honest the service is not good enough.
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Post by kerrytim on Mar 23, 2014 20:23:23 GMT
We have 6 season tickets, and all were used for all games so far. However attendance record shows 0 out of 6 for the Derry game and 3 out of 6 for Mayo. I've been emailing the season ticket people for the past two weeks, but still without joy, instead I am getting sarcastic replies from them. Just wondering whether others have had problems with these matches, and how ye got on with getting records updated since? One worry I have is that the T&C's say you must email them within 10 days - I was outside of that for the Derry game. Also anyone any ideas where / who I can take this up with assuming I continue getting the same sh1te from the season ticket people (seasonticket@gaa.ie)? Cheers I did'nt check my attendance until I was told that there was a problem at some venues. Sure enough both my own and my friends season tickets were not recorded as attending the Kerry v Derry match. After sending an E mail I got a reply that they could not correct the record after 10 days. That's not good enough and Croke Park should at least investigate the scanners for the Derry match at Killarney |
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Post by turmace on Mar 24, 2014 12:05:19 GMT
After reading this forum I also went off and checked the Season ticket attendance.
None of our 5 tickets were marked as Attended for the Derry game even though all 5 of us were at the match.
For the Kildare game only 2 of the 5 tickets were marked as Attended even though all 5 of us were at the match.
Following a lengthy and unproductive e-mail discussion with seasonticket@gaa.ie I am left as follows:
1) They will not update the attendance records for the Derry game as it it has been more than 10 Days since the match.
2) They will not update the attendance records for the Kildare game because there was "no reported scanning issues" and they can only update attendance in "exceptional circumstances"
All in all very disappointing service from the season ticket office.
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Post by kingdomsparks on Mar 27, 2014 22:14:11 GMT
BALLYBUNION, expect to hear more in the coming week re. the attendance record systems failure, a lot of Kerry season ticket holders are not even aware of the problem because they dont check their attendance record,i have a similar experience to yours and im now aware that other authorities are about to get involved.
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Jigz84
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Post by Jigz84 on Mar 31, 2014 11:16:58 GMT
No problems in Mullingar yesterday and attendance was recorded first thing this morning. 100% so far.
Saw one fella going in who got 6 or 7 season tickets scanned!
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animal
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Posts: 1,931
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Post by animal on Mar 31, 2014 12:45:08 GMT
I had the same problem with the Derry game. After numerous emails and replies they are refusing to amend. They point to the ten day time limit for problem reporting. they hardly made this clear at the start of the year. This is ridiculous. Good to hear that it might be addressed. I know that after sufficient uproar from Mayo fans they rectified attendance records for one of their games. Anyone affected should email them to at least make them aware that there is a problem here and it's not of the customers making.
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Post by sullyschoice on Mar 31, 2014 15:51:57 GMT
Its not like a bank account. How would you know if your attendance record was a problem unless you check it very regularly. You should not have to check the system after every game to make sure they are doing their job properly.
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Post by delorean on Apr 10, 2014 12:30:16 GMT
www.irishexaminer.com/sport/gaa/gaa-reduce-admission-prices-for-league-games-to-10-255990.htmlLeague games have been reduced from €13 to €10, provided you purchase in advance. A welcome development, a league match should never have cost in excess of €10 in the first place. That said, it would have been useful to know this information before purchasing the season ticket. Seven league games plus the Championship opener will now total €90. The season ticket cost €88 with postage - absolutely no value there especially seeing as it's very unlikely the majority will make all eight matches, such is life. It will be my last time purchasing unless there's a bit more financial value in it. Just another little rant about the season ticket. I only now realised that you can check your attentence for each game on their site (my own fault for not realising it I suppose). I wasn't marked down for the Cork v Kildare game even though I attended. I remember a young lad actually writing down my name that day, thought it had been scanned too but obviously not. I emailed the season ticket crowd while ago... they said they can't amend anything outside of a ten day window after the match... that it's in the T&C's. Anyway, my own fault I suppose (well not the attendence not being recorded in the first place!). I just printed off my tickets for the semi finals on Sunday... Section 303 (very much to one side) Row CC (won't even be covered if it rains!)... what a pile of sh!te... my first & last time investing! |
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animal
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Post by animal on Apr 10, 2014 13:02:34 GMT
www.irishexaminer.com/sport/gaa/gaa-reduce-admission-prices-for-league-games-to-10-255990.htmlLeague games have been reduced from €13 to €10, provided you purchase in advance. A welcome development, a league match should never have cost in excess of €10 in the first place. That said, it would have been useful to know this information before purchasing the season ticket. Seven league games plus the Championship opener will now total €90. The season ticket cost €88 with postage - absolutely no value there especially seeing as it's very unlikely the majority will make all eight matches, such is life. It will be my last time purchasing unless there's a bit more financial value in it. Just another little rant about the season ticket. I only now realised that you can check your attentence for each game on their site (my own fault for not realising it I suppose). I wasn't marked down for the Cork v Kildare game even though I attended. I remember a young lad actually writing down my name that day, thought it had been scanned too but obviously not. I emailed the season ticket crowd while ago... they said they can't amend anything outside of a ten day window after the match... that it's in the T&C's. Anyway, my own fault I suppose (well not the attendence not being recorded in the first place!). I just printed off my tickets for the semi finals on Sunday... Section 303 (very much to one side) Row CC (won't even be covered if it rains!)... what a pile of sh!te... my first & last time investing! I've been getting the season ticket since its inception but this year will be the last. Their attitude stinks this year....they make a mistake yet you suffer for their mistake. |
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Post by ballybunion on Apr 10, 2014 22:34:25 GMT
I had trouble again with last weekend's game.I have 3 tickets,2 were marked attended and one 'not attended'. They are a dreadful inept,incompetent shower in that ticket office.They wash their hands off their own faulty software and blame local volunteers for not returning scanned ticket returns correctly. No wonder we had mistakes with the 'hawkeye' equipment.However I've gotten my ticket attendance corrected now. I'm on the computer often and check my attendance regularly but I'm thinking about those ticket holders who are not too au fait with computers,many of those must be badly treated judging by the amount of mistakes and complaints made.
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Post by sullyschoice on Apr 10, 2014 22:43:17 GMT
I have said it before. Why should you have to check after every game to make sure they recorded your attendance correctly. Maybe they should have to email you if they think that you didnt attend a game, then you can dispute it if you did attend.
It was a very handy option to have the season ticket over the last few years but with the fact that you get the tockets cheaper if you buy them online during the week its quickly becoming less attractive to renew.
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Post by Annascaultilidie on Apr 10, 2014 22:58:09 GMT
I had the season ticket in 2012 and they were very helpful with these issues.
Sounds like things have taken a very severe turn for the worse.
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